Privacy Policy
Introduction
With the rise of new communication tools, the protection of personal data has become essential. That’s why we are committed to respecting the confidentiality of the personal information we collect.
Collection of Personal Information
- First and last name
- Mailing address
- Postal code
- Email address
- Phone number / Fax
Your personal information is collected through forms and through the interaction established between you and our website. We also use cookies and log files to gather information about you, as described in the next section.
Forms and Interactivity
Your personal data is collected through the following forms:
- Website registration form
- Order form
We use the information collected for the following purposes:
- Order tracking
- Information / Promotional offers
- Statistics
- Customer contact
Your information may also be collected through interactions between you and the website, such as:
- Comments
- Correspondence
We use the information collected for the following purposes:
This data is also used for:
- Statistics
- Customer contact
Right to Object and Withdraw
We are committed to offering you the right to object and withdraw your personal information.
The right to object means users can refuse to have their personal information used for certain purposes mentioned at the time of collection.
The right to withdraw means users can request that their information no longer appear, for example, on a mailing list.
To exercise these rights, you may contact us by:
Postal Code: H1Z 2H8
Email: info@isabellealepins.com
Phone: 514 434-3004
Website section: isabellealepins.com/contactez-moi
Right of Access
We are committed to recognizing the right of access and rectification for individuals who wish to view, update, or delete their personal information.
You may exercise this right by contacting us:
Postal Code: H1Z 2H8
Email: info@isabellealepins.com
Phone: 514 434-3004
Website section: isabellealepins.com/contactez-moi
Security
The personal data we collect is stored in a secure environment. Everyone working with us is required to respect the confidentiality of your information.
We use the following security measures:
- SSL Protocol
- SET Protocol
- Access management – authorized personnel
- Access management – concerned user
- Network monitoring software
- Data backups
- Username / password
- Firewall
We are committed to maintaining a high level of privacy protection by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, no online system is 100% secure, and some risk is always present when transmitting personal information via the internet.
Applicable Legislation
We are committed to complying with the legal provisions stated in:
Law 25, Québec, Canada